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Andhra Pradesh CM YS Jagan Mohan Reddy launches citizen service portal to bring governance closer to people

VIJAYAWADA: Chief minister YS Jagan Mohan Reddy on Thursday launched AP Seva Portal 2.0 (citizen service portal) at his Tadepalli camp office to deliver better digital services to people.
Speaking on the occasion, the chief minister said that all officials right from the village and ward secretariat level to state officers will be using AP Seva Portal. “This initiative will take governance much closer to people as they can avail citizen services right from their doorsteps even from the remotest place,” the CM said.
People can also track the status of their application themselves without any interference. “The portal would also help them to the payment gateway to access paid services,” he added.
The updated portal has over 30 services of revenue and land administration, 25 services of municipal administration, six civil supply services, three services of rural development and 53 energy department services.

The chief minister further said that village/ward secretariat services along with a volunteer system was brought to take governance to the village level, where almost four lakh people are part of the delivery mechanism and offering over 540 services directly to the people. Since January 6, 2020, as many as 3.46 crore government services have been provided to the public through village/ward secretariats.
He said with the latest technology, AP Seva Portal was brought, where the applicant can know the details of their application and would also receive phone alerts related to the service sought.
“All applications can be approved online and officials can also provide certificates and documents online with digital signature. Further, applicants can avail the services from any secretariat across the state,” he said.

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